Rated 1 out of
I bought this model on the basis of several enthusiastic reviews I read over different web sites, but among time this TV has proven itself for being rubbish. The only thing I can save is the picture quality and definition which is definitely good.
What's wrong then, you might ask.
1. Totally unstable: random freezing, cold and warm reboots
2. Connectivity: it always require a manual re-connection to the wi-fi after a cold start, bluetooth headphones are randomly disconnected and the audio is glitching even though I'm sitting at 2m from the TV (the headphones are working fine with every other bluetooth source)
3. Storage issue: it randomly runs out of storage even though nothing new is being installed, this cause a cascade crash of all basic android services. It requires a random number of cold restarts to fix it.
4. All of the above has been persistent among the last 18 months, even though the software is regularly updated and it has been reset a few times.
5. All the connectors are in the back and they're not easily accessible (e.g. USB port)
Do a favour to yourself stay away from this TV.
Date published: 2017-08-19
Rated 1 out of
Promises a lot, delivers very little!
Ever since I bought the Philips PUT6400 I've had nothing but problems! It's advertised to be much more capable than it actually is and for a SMART TV it's not very smart. Android TV is not quite there yet. The Play Store offers very little and I've had to reset the TV a few times due to crashes and problems with apps where the TV goes into safe mode and needs to be reset. The only 4K I've watched on this TV is the demo that's already on it. It does not support 4K YouTube as it's missing the VP9 codec. I'm unsure if it supports 4K Netflix as I've yet to see it the highest resolution I've had is 1080p. I've experienced bugs such as the clock always being 1 hour ahead no matter what settings I change and every software update seems to create more bugs such as Netflix closing half way through content which never happened until recently after updating. The sound on this TV isn't great either. The sound is loud but speech is very low compared to the background noise of whatever you're watching. Watching regular TV channels is disappointing because the picture and text are blurry, of course there are HD channels available which look good but not every channel offers a HD option. For a similar price you could get a bigger and better 1080p Smart TV that does more. There's very little 4K content available so having a 4K TV seems pointless. In my opinion the only good thing about the TV is the design.
Date published: 2016-04-20
Rated 1 out of
I didn't expect a high end TV for the price, as I just wanted a TV for my second home. But its totally usable as a smart TV, if you start watching Amazon, Netflix etc, then turn back to DVBTV, or another On Demand app, lip syncing with the picture goes completely... It also turns itself off sometimes... I have ‘put to off’ all the ‘bells and whistles’ with regard to the ‘sound’, its not on surround etc... The problem is most prominent when one uses it as its meant to be used, as a 4K TV and a smart TV... You have to put the TV on to standby a few times, leave it for 5 minutes, then turn it on again (of course waiting again). Then you ‘might’ get the lips to sync with the pictures. On bad occasions, one has to unplug the TV and leave it for a few minutes and then turn it on. But if the user does anything like switch to Netflix, it may sync, or not. And If you switch to something else, you have no chance of it syncing, so have to turn off again etc. I even made a 15 min video to show how bad it was... Really disappointing, I haven't bought a Philips item in years... Now I know why....
Date published: 2017-02-19
Rated 2 out of
Lip sync & EPG issues
I'll start with the good things.
The Picture quality can be good.
Thats it !
Now the bad.
Since the november 2016 firmware update:
2 second lipsync delay starts after any android/netflix
session. Have to switch off for 5 seconds to reboot.
EPG crashes constantly - programs scroll but channel list doesnt.
after NETFLIX viewing, the TV has started randomly switching channels after 10 seconds - no remote required.
Philips service department is useless and after nearly 6 months still havent fixed these issues.
Its a shame, because the update before the November one had got the TV working quite well.
Unfortunately, you are not allowed to downgrade the firmware
Date published: 2017-04-22
Rated 4 out of
Not working with my PS4 pro
Had my Phillips 40PUT6400 tv now a year got my self a PS4 pro for Christmas and it's not picking up the 4K say not compatible.
Date published: 2016-12-26
Rated 1 out of
I have already written a review but feel compelled to update.
This TV has actually gotten worse - even with software updates!
Now no sound on Android Apps, random crashes, apps think there is no WiFi connection when it is connected and lag time to start up. Relatively straightforward bugs to isolate and pretty Major Defects, I am a Test Manager, and if this was in final acceptance testing and these bugs were outstanding then I would be upgrading to Critical and not releasing to customers.
Feel sorry for ur Test Team as they must be gutted seeing this software released to Live Operations.
I've given Phillips the benefit of the doubt over the last 9 months. But like I said, it has gotten worse.
I imagine this TV will be going out of support soon.....maybe Phillips should offer up a replacement ; )
Date published: 2017-09-20
Rated 1 out of
Don't waste your money
Got to say I'm absolutely frustrated to the point of total exasperation with this TV. From the constant untrue messages popping up on the screen telling me storage space is low, to the poor sound syncing with ANY Bluetooth device (including Philips own sound bar!) or many popular apps (Netflix etc), it switches itself off when it feels like it, and the sound quality is in a state of constant deterioration. I hoped that upgrading to an android TV would be enjoyable but Philips have taken that experience away completely. After reading so many poor reviews with the same issues, surely Philips as such a big company would want to rectify the fact that they have taken so many customers money away for such a lemon of a product. Please don't spend your own money on this TV, it will only lead to disappointment.
Date published: 2017-12-26
Rated 1 out of
OK laite rikkinäisellä softalla.
Design ja paneelin laatu todella hyvät entrylevel laitteelle, mutta harmillisesti sovelluspuoli on erittäin puutteellinen ja laitteen käyttökokemus kärsii tästä huomattavasti.
Mainostettu Google Cast ominaisuus ei toimi käytettävästi youtube ja netflix appien kanssa, ja tähän ei ole vieläkään tullut korjaavaa softapäivitystä. TV:n oma youtubesovellus ei myöskään tue 4k resoluutioita.
1080p skaalauksella ja tv:n omalla prosessoinnilla inputlag pelikonsoleilla on myös päätähuimaava, jopa "game modella". Ainoa käyttökelpoinen ratkaisu toistaiseksi on käyttää "computer"-tilaa joka kytkee suurimman osan prosessoinnista pois päältä, mutta viivettä jää silti merkittävästi.
perus televisio- ja leffakäyttöön hyvin soveltuva laite, kun kyseiset ongelmat eivät tähän käyttöön vaikuta.
Date published: 2017-11-02