COVID-19: Equipment Maintenance Services

The Philips Customer Services Portal is an online application empowering you to manage a wide range for service needs, at an individual product level, at a service event level, at a facility level, at a contract level and more.

No account yet?

Create an account

Improve and maintain peak operating performance

Philips Remote Services can help reduce equipment downtime with predictive maintenance, alert response and 24/7 proactive monitoring. Access the remote technical, clinical and educational services you need to maintain and improve peak operating performance for your equipment, support and train your staff.

Explore remote service options

Field service engineering

Flexible RightFit service contracts that adapt to meet changing business needs

Our RightFit Service Agreements are designed so that imaging systems, patient monitoring systems and ultrasound devices can be used to their utmost efficiency. Our RightFit agreements are tailored to deliver the support you need to achieve clinical, operational and financial goals.

Our service engineers can deliver service which is compliant with your site access guidelines and carry our own Personal Protection Equipment (PPE). We can help guide you through even short-term challenges.

Explore service agreements in more detail

Clinical education services for COVID-19

Access virtual and onsite education to help manage COVID-19 patients.

We create and publish webinars with COVID-19 specific content regularly, please check back for updates.

Virtual Webinars
Virtual product training and symposiums
Onsite product adoption and clinical education services to support implementations and go-lives

Explore clinical education catalog

Supporting hospitals and patients during the COVID-19 pandemic

We're with you

Organized to assist

We've aligned our resources and capabilities to help provide care systems with expedited access to information and healthcare solutions to meet their patient care needs.

Actively adapting

We're adapting and advancing our products and technologies to help address the complexities of the illness, patient populations and care conditions.

Creating connections

We're leveraging our infrastructure and platforms to connect care teams and help care systems communicate as efficiently as possible as they navigate the preparation, response and recovery efforts.

Please note: not all products are available in all geographies. Please check with your Philips representative or call us at +358 9 615 804 00 for complete portfolio availability.