Your reference number
Your reference number, when the case is still open you can add/update this number. You can add your internal case reference that you use in your own asset management system.
Case Subject
Case Description
Coverage
Coverage by Contract/Warranty/Purchase Order. If this case is (partailly) covered by contract/warranty you will see the corresponding reference number. When shown, you can navigate to the respective details pages by clicking the number.
PHI Data
PHI Data (Patient Health Information) If such information was entered/provided, the PHI field will be checked. Information entered in this field can only be read by authorized Philips personnel and is not accessible to portal users.
Details of the Associated Installed Product